Sandra Keros Privacy Policy

Last Updated: November 1, 2025

Sandra Keros Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.sandrakeros.com (the “Website”) or communicate with us directly.

By using this Website, you consent to the terms of this Privacy Policy.

This Privacy Policy applies to Sandra Keros Wellness, based in Hermosa Beach, California, and operating virtually worldwide.

1. What Information We Collect

A. Information You Provide Voluntarily

We collect personal information that you choose to share with us when you:

  • Fill out a discovery call request form (via HoneyBook)

  • Join the email list

  • Download a free resource or lead magnet

  • Register for a workshop or event

  • Submit an intake form as part of becoming a client

  • Contact us via email with a question, update, or request

This information may include:

  • Your name

  • Email address

  • Phone number (if provided)

  • Preferred appointment time

  • Any information you choose to share in a form or message

B. Payment Information

If you become a client and choose to make a payment, your billing details may be securely processed through:

  • HoneyBook (for U.S. and international credit card payments)

  • Wise (for international clients paying via bank transfer or debit card)

We do not store or access your payment information directly.

C. Basic Technical Data

Our website (hosted by Squarespace) may automatically collect non-identifying technical data such as browser type, device type, and general site usage. This helps ensure the website functions well across devices. We do not use this information for marketing or behavioral tracking.

2. How We Use Your Information

We use your information to:

  • Communicate with you

  • Schedule sessions (via Calendly or HoneyBook)

  • Respond to your inquiries

  • Send email updates or resources (if you’ve opted in)

  • Process payments (via HoneyBook or Wise)

  • Provide RTT®, hypnotherapy, coaching, courses, webinars, workshops, or other related wellness services

We do not sell your information or use it for behavioral advertising. We may also disclose information if required to do so by law, or if we believe such action is necessary to comply with legal obligations or protect our rights, safety, or property.

Legal Basis for Processing (for EU/UK residents)

Our legal basis for collecting and processing personal information includes your consent, the performance of a contract (such as providing services you request), compliance with legal obligations, and our legitimate interest in improving our services and communications.

3. Email Communication

If you subscribe to our email list or download a free resource, you may receive occasional emails about resources, offerings, or updates. You can unsubscribe at any time using the link in any email.

If you enroll in a digital course, workshop, or membership program, we will use your email to send course materials, login instructions, and related updates.

4. How We Store Your Data

We process and store your data securely using the following providers, each of which maintains its own privacy and security standards:

  • Squarespace – website hosting and design platform used to operate and maintain our website.

  • GoDaddy – domain registrar and server provider for our website domain.

  • Google Workspace – email and cloud service provider used for business communication and document storage.

  • HoneyBook – client management and payment platform used to handle inquiries, bookings, contracts, and payments.

  • Wise – payment processing platform used to send or receive international payments.

  • MailerLite – email marketing platform used to manage our mailing list and send newsletters or updates.

  • Notion – workflow and data management tool used internally to organize client information and business operations.

  • Dropbox and Google Drive – secure cloud storage services used for file organization and document management related to business and client work.

  • Calendly – scheduling platform used to manage appointments and consultations.

Note: The providers listed above reflect those we currently use to process and store data. We may update or change these providers from time to time as our business needs evolve. Any such changes will be reflected in the “Last Updated” date at the top of this Privacy Policy.

Please visit each provider’s individual website for information on the physical location of their servers and their privacy and security practices.

We use commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of, any information that may be stored on our servers or by our service providers. However, no computer network or data transmission on the internet can be guaranteed to be 100% secure, and you submit your information at your own risk.

We retain your personal information only for as long as needed to fulfill the purposes outlined in this policy or as required by law. Typically, we retain inquiry and service-related records for up to three (3) years after our last communication unless you request deletion sooner.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. We rely on reputable providers that maintain appropriate safeguards and compliance frameworks, such as Standard Contractual Clauses or other approved mechanisms, to ensure your information remains protected.

5. Cookies and Analytics

Our website uses essential cookies through Squarespace to ensure functionality and performance.
At this time, we do not use Google Analytics or other advertising trackers.
In the future, we may add analytics tools (such as Google Analytics) to help us understand how visitors use our Website and improve your experience. Any updates to this practice will be reflected in the “Last Updated” date at the top of this policy.

6. Behavioral Advertising

At this time, we do not use your Personal Information for targeted advertising or retargeting purposes.
In the future, we may use advertising platforms (such as Meta or Google) to promote our programs or share relevant content. If we do, this section will be updated, and the “Last Updated” date will change accordingly.

To learn more about how targeted advertising works, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

7. Your Data Rights

If you are a resident of the European Union, United Kingdom, or another region with applicable data protection laws, you may have the right to:

  • Access, update, or delete the personal information we hold

  • Withdraw consent for communications

  • Object to or restrict our processing of your data

  • Request a copy of your data

To exercise any of these rights, please contact us using the information in Section 9.

Additional Rights for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). These may include the right to request information about the categories of personal information we collect, disclose, or sell, and the right to request deletion of your personal information. We do not sell personal information. To exercise these rights, please contact us using the information in Section 11.

8. Third-Party Links

We may link to third-party sites such as Calendly, HoneyBook, or MailerLite. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies when interacting with them.

9. Children’s Privacy

This Website and our services are not directed to individuals under 18 years of age. We do not knowingly collect or store personal information from minors. If we learn that we have collected personal data from a child without parental consent, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, providers, or legal requirements.
The “Last Updated” date above will always reflect the most recent version.

11. Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

Sandra Keros Wellness
Mailing Address: 2629 Manhattan Ave #128, Hermosa Beach, CA 90254, USA
Phone: (323) 863-3929
Email: sandra@sandrakeros.com

If our contact information changes, we will update this Privacy Policy to reflect the new details.

12. Scope of Services Disclaimer

All services offered by Sandra Keros Wellness — including hypnotherapy, Rapid Transformational Therapy® (RTT®), and coaching — are provided for educational and self-improvement purposes only.
They are not intended to diagnose, treat, or cure any medical or psychological condition. These services are not a substitute for licensed healthcare.
If you have a medical or mental health concern, please consult a qualified healthcare provider.

13. Copyright Notice

© Sandra Keros Wellness. All rights reserved.
No part of this Website or its materials may be reproduced, distributed, or transmitted in any form or by any means without prior written consent from Sandra Keros Wellness.

For questions, email Sandra.